Customer service plays a vital role in business. Customer service call centers focus on customer feedback and ensure a high quality of service. A virtual assistants handle incoming calls, arrange scheduled appointments, and solve customer concerns and issues. Customer dissatisfaction is a major contributor to a business’s decline, and the importance of our call center customer service virtual assistants cannot be overstated. They improve business efficiency by effectively handling important but outsourceable work. With exceptional English, they address customer complaints via email and phone calls.

BKN AS has been a tremendous asset for companies worldwide. The cost savings are significant. BKN AS is a major player in the BPO industry, offering excellent call center customer service at a distance. With a team of qualified call center specialists, BKN AS can help improve your business. Its team of call center customer service virtual assistants is made up of effective communicators with excellent English. They are attentive, patient, and adept at practicing active listening when they interact with customers. Customer satisfaction is their goal, and they accomplish it by making the customer experience as pleasant and helpful as possible.

Whether you need a part-time, full-time, or on-call virtual assistant, BKN AS has a team of qualified VAs who can help your business. Individual VAs are listed on our website along with specializations, qualifications, and more. If you need a qualified virtual assistant from a reputable BPO company in Africa, please contact us for rates and more information.